Bulletproof Problem Solving

Learn the structured problem-solving framework used at top management consulting firms, built on decades of combined leadership experience as Partners with McKinsey & Company. This course is based on the Amazon bestselling book Bulletproof Problem Solving, with over 150k copies sold globally.

Whether you're an early-career professional, an MBA or university student preparing for case interviews, an analyst, or a mid-career leader stepping into strategy roles, this course gives you a practical, repeatable system for tackling complex problems with confidence.

Critical thinking, structured problem solving and decision making are consistently ranked among the most valuable skills in the modern workplace, especially in the age of AI. Yet most people are never formally taught how to do them. Bulletproof Problem Solving closes that gap, distilling decades of McKinsey partner experience into a method you can apply immediately.

What you'll learn

• The 7-step Bulletproof Problem Solving process used by top management consulting firms

• How to define, disaggregate and prioritise problems using logic trees and issue trees

• MECE thinking (mutually exclusive, collectively exhaustive) for clearer analysis

• Hypothesis-driven analysis and root cause analysis

• How to structure recommendations and communicate solutions to senior stakeholders

• First principles thinking applied to business, career and personal decisions

• Real-world case studies across business strategy, investment, social impact and everyday decisions

Who this course is for

• Analysts, managers and professionals working on ambiguous business problems

• University and MBA students building analytical and strategic thinking skills

• Management consultants and aspiring consultants preparing for case interviews

• Anyone who wants a structured approach to decision making and complex problem solving

About the instructors

Rob McLean AM is a Director Emeritus of McKinsey & Company and former Dean of the Australian Graduate School of Management (AGSM). Charles Conn is a former McKinsey Partner, Chair of Patagonia, and former CEO of the Rhodes Trust. Between them, they spent decades in Partner-level roles at McKinsey and have taught problem-solving at Oxford, Harvard and Columbia, and applying it across business, investment and social impact.

What's included

4 to 6 hours of self-paced video content, 30 worked real-world examples, and a practical workbook to apply the methodology to problems in your own work.

Build the structured problem-solving skills that consulting firms charge thousands of dollars to teach. Enrol now and start solving problems like a McKinsey consultant.